FREE DELIVERY FOR ALL HONG KONG ORDERS!
Menu

FAQs

IS MISSBAOBAE.COM A SECURED WEBSITE?

Yes. Any information you transmit on MissBaoBae.com is processed by an industry-standard data encryption system call Secure Socket Layer (SSL). Online payment service is provided by Stripe and PayPal. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using Extended Validation Certificates (EV) SSL transaction encryption.

WHAT IS YOUR CONFIDENTIALITY POLICY?

Customers may purchase from Miss BaoBae and will have to create an official account on the e-boutique. However, rest assured that Miss BaoBae will only share necessary personal information for the purpose of processing your order through our merchant service

WHERE DOES MISS BAOBAE DELIVER?

Miss BaoBae is happy to deliver your order to anywhere in the world.

WHAT ARE THE DELIVERY COSTS AND SHIPPING TIMES?

Please refer to our Shipping & Delivery page.

HOW CAN I TRACK MY ORDER?

Please send enquiry to hello@missbaobae.com.

HOW CAN I RETURN OR EXCHANGE A PRODUCT ORDERED ON MISSBAOBAE.COM?

We wish for each customer to be delighted with their purchase, but if for some reason you wish to purchase another item from our shop more fitting to your needs, please send request to hello@missbaobae.com and inform us the item for exchange and we will process your request after review. Please note, all returns must be sent within one week of receiving your order. Each return is to be sent back to Miss BaoBae in perfect condition, unused, with packaging still attached, invoice, and reason for the return. Please refer to our Shipping & Delivery page.

WHICH PAYMENT METHODS ARE ACCEPTED ON MISSBAOBAE.COM?

We accept Stripe & PayPal payments, which accept Apple Pay, Visa, MasterCard, American Express & China UnionPay credit card payments. Bank Transfer is also accepted to our HSBC account listed below:

Deposit Details

Bank: Hong Kong and Shanghai Bank Limited 

Account Name: MBB International Limited
Account Number: 848-873626-838

 

JOIN OUR MAILING LIST

SIGN UP TO GET 15% OFF YOUR FIRST ORDER! WE WILL EMAIL YOU A CODE :)